mGuard Remote Services Portal

The remote services cloud for industry
- available in Q2/2012 -

 

Image remote services portal JPG

 

Simple

Implementing and operating an industry-standard remote services solution is a complex and challenging task. The cloud-based mGuard Remote Services Portal remedies this situation, offering both operators and machine and plant engineering companies a turnkey system for industrial remote services. Set up in just a few steps, the easy-to-use mGuard Remote Services Portal allows fast and highly secure access to all machines connected to it.

Secure

The mGuard Remote Services Portal forms a powerful infrastructure in the cloud, securely interconnecting service staff with machines and plants via the Internet. The mGuard VPN servers (virtual private networks) used centrally are based on the reliable IPsec security protocol. The mGuard routing and firewall mechanisms guarantee the confidentiality, authenticity and integrity of all information and data transmitted between the service staff and the machines.

Reliable

To ensure success in the tough global competition, companies are subject to ever stronger innovation and cost pressure. Particularly for smaller, medium-sized or highly-specialized companies with smaller machine volumes, it is almost impossible to run an efficient in-house remote service solution at a reasonable cost. The mGuard Remote Services Portal now offers companies a requirements-based, cost-effective service via the Internet that provides the expertise and resources necessary for secure operation.

Scalable

The mGuard Remote Services Portal runs in a professional data center in Germany with guaranteed availability, thus saving investments and operating expenses for an in-house, failsafe remote service infrastructure. Companies save the time involved in providing and administering services, along with planning and setting up additional IT capabilities. Additionally, the high scalability of the mGuard Remote Services Portal facilitates the coverage of demand peaks – and all this with the same high standards of security and reliability.

Intuitive

An easy-to-use administration and user interface covers all operative processes and administrative tasks in the mGuard Remote Services Portal without the need for extra installation of any software. The service staff connects to the mGuard Remote Services Portal using a standard web browser. After successful login, the staff receives all relevant information on clients they are supervising and their machines and plants. At a single glance, all the relevant information about the clients, machines and currently available service connections is clearly displayed. A simple click on the machine under their supervision builds a secure, transparent VPN tunnel to the respective machine and the service order can begin.

At a glance

  • Turnkey system for highly secure industrial remote services
  • Reliable due to industry-proven mGuard security standards
  • Compatible with all mGuard IPsec VPN appliances
  • Professionally hosted and scalable infrastructure that can grow to meet needs
  • Integrated Portal Service for individual mGuard configurations and support
  • Cloud-based remote services provided directly from the leading manufacturer of industrial security products
  • No installation of software necessary on the computer

 

For a detailed description of all functions and features, please use the current mGuard Remote Services Portal datasheet (557 KB).